Open Bulk Messaging

In Salesforce, open the Bulk Messaging tab.

Send a bulk message

1. Select the Sender ID. Choose it from the "Select Sender ID" dropdown.
2. Choose a phone number separator. In the "Phone Numbers separator" field, select Comma, Space, or Newline to match how you will enter the numbers.
3. Enter the phone numbers. In the "Phone Numbers (Separated by a comma)" box, enter as many mobile numbers as you like, separated by the character you chose in the previous step (comma, space, or newline).
4. Add the message body. Enter your text in the Message Body field. The body is limited to 1600 characters unless you select "Non-object Templates" (templates without merge fields).

   

5. Send the message. Click Send SMS to deliver it.

Special features

• You can send messages even without adding or attaching a contact record.
• You can view the status of each message in the Message Bucket object.

Limitations

With Bulk Messaging, you can send up to 1000 messages. To send more than 1000, use the Bulk Messages from CSV feature.